What we say vs what our customers say!

July 2021   |   Home Page   |   Back to articles
We’re passionate about delivering and maintaining the high services levels that we promise to both housebuilders and their customers.

We offer an all-encompassing service, handling the whole process from valuation to completion, and our biggest objective is to make it stress-free for those involved and leave all parties feeling confident in what we can do.

We achieve this through:

In-house Valuations: A major USP, our knowledgeable and experienced in-house valuation team ensures speed, consistency and a streamlined process, turning valuations of customers’ homes around in as little as three days. It also ensures that we can build a relationship with the customer from day one.

Customer safety: During Covid, the valuation team adapted to ensure the process was safe for everyone. Having one valuer visit the home instead of a number of estate agents was a huge benefit.

Effective sales: Our team’s extensive experience of selling property brings results. Once a house is on the market, we aim to sell the home in 40 days; our current average is 28 days. This is almost twice as fast as the 50-day average* meaning customers can proceed with their new home purchase more quickly. 

Bespoke marketing plans: We maximise interest at every step by triggering alerts at crucial points. Our account management team do this by following a clear, proven plan, that delivers results and, perhaps most importantly, keeps customers informed and motivated at every step. 

Strong Account Management: Each housebuilder client gets a dedicated account manager, who also works with their customers so there is no re-explaining and no wasted time.  We see ourselves as an extension of a housebuilder’s sales team and we work hard to add to that overall customer journey. We check in regularly with vendors and we liaise with all of the different stakeholders, eg. solicitors for both vendor and buyer, financial advisors and other estate agents in the chain.  Ultimately, we do this, so housebuilders don’t have to. We proactively move each sale along at the required speed. 

That’s us in a nutshell but, to be honest, we’d prefer to let a few of our customers do the talking.

"Having just completed on the sale of my property through Property Perspective, I would like to record the fact that the service provided was excellent and in particular, Jonathan Carr went above and beyond in terms of making the processes as smooth as possible, chasing all the relevant parties to ensure completion happened as quickly and efficiently as possible, whilst at the same time keeping me in the loop regarding progress. A huge thanks in making an otherwise fraught process as painless as was humanly possible!’’ Peter Hodgkinson
"I was lucky to be assigned Lee from the Manchester office who could not have done enough for us. We had a really tricky buyer to deal with which was obviously not Lee’s fault, but he handled every single situation professionally and with an obvious passion for his work. He gave some fantastic advice and his attention to detail throughout the process was amazing. Lee kept in regular contact and was so quick with responses it took all the stress out of this part of the move. Should I need to move again I will certainly head to Property Perspective to help with buying and selling the property.’’ Andrew Wilding
"From the initial consultation through to marketing and supporting us through the sale process, Property Perspective have been absolutely phenomenal. Viewings were arranged really quickly, and we had accepted an offer on our house within 48 hours of our advert going live on Rightmove. We would especially like to thank Liberty Greaves who supported us throughout the process. She was fantastic and genuinely caring. We could not have hoped for better care through what is always a stressful process. Don’t hesitate to use Property Perspective.’’ Steven Troop 

If you’d like your customers to have a similar experience selling their existing homes get in touch with us today by either emailing enquiries@thepropertyperspective.co.uk or calling 0845 6800 262.




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